The autonomous NOC, in four personas — pick yours.
Regional hospitals. Community banks. Scrappy SaaS startups. Managed service providers. Each team behind an always-on service, in the way that team actually works. Same agents, same incident ledger, four landing surfaces — pick the one that reads like yours and start from there.
24/7 clinical uptime, audit-ready by construction.
Clinical-uptime is non-negotiable and the regulator reads everything. Nightglass runs as a single-tenant deployment — telemetry processed in-region so nothing leaves the residency boundary — and the tamper-evident incident ledger reads auditor-friendly by design. Hospital IT gets a 24/7 NOC without staffing one, and the compliance reviewer reads the same incident record the on-call did at three in the morning.
Clinical uptime, around the clock
Agents run the same observe–correlate–remediate loop a senior NOC engineer runs at 3 a.m., across the link flaps, BGP resets, cert renewals, and pool scale-outs the on-call rotation usually catches.
Audit posture, by construction
Single-tenant isolation. In-region processing on the telemetry plane. A tamper-evident incident ledger the compliance reviewer reads as evidence, not as a stack trace.
Human handoff in minutes
When an agent crosses its escalation threshold, a named human on-call catches the page-out with a real diagnostic packet — root-cause hypothesis, blast radius, a plain-English next step.
Lean IT teams get a NOC — without staffing one.
A two- to four-person IT crew, no after-hours rotation, regulator questions on the calendar — and the bank is still expected to be 24/7. Nightglass agents absorb the routine 70% of the after-hours workload so the same crew covers what actually requires a human: link flaps, BGP resets, cert renewals, pool scale-outs. Plain-English incident timelines, an auditor-friendly ledger, and a named on-call waiting when something crosses the line.
Cover the after-hours coverage gap
Agents run the routine 70% of NOC work continuously — the link flaps, BGP resets, cert renewals, pool scale-outs — without orphan alerts or a single page-out on the small team.
Read the regulator brief in plain English
Incident timelines ship as plain-English narratives with a diagnostic packet behind them. The examiner-friendly ledger holds root-cause, blast radius, and remediation step per event.
Compress time to human judgement
Escalation to a named human is measured in minutes from page-out to the diagnostic packet. The person on call reads an incident, not a log line.
SRE-grade reliability — without an SRE budget.
A small platform team, customers who expect 99.9%+, and no senior SRE rotation in the budget. Nightglass agents close the routine 70% of incident work so the team stays focused on product. Per-device pricing at $9 / device / month keeps the bill scaled to the surface area on the network — not to seats. The same deployment a Fortune 500 IT leader would buy, sized to a ten-engineer startup.
Close the routine without hiring
The volume-heavy 70% of incidents — link flaps, cert renewals, scale-outs, restart loops — close automatically. The team focuses on the work only humans can do.
$9 per device / month
The Entry tier runs at $9 per device / month. The bill scales with the surface area on the network, not with seats or seats-plus-tickets.
Production-grade on day one
Monitors, rules, an incident ledger, and a posture view ship on day one — the same surfaces a senior SRE would have built, already wired and already alerting.
NOC-grade service, under your own brand.
MSPs ship NOC-grade service to their own clients — under the MSP’s logo, brand color, support email, and custom domain. Nightglass runs as a multi-tenant operations console with per-tenant isolation, a whitelabel admin surface, and per-tenant pricing that scales with each end-customer’s surface area. Co-marketing, recurring revenue, and a NOC that no longer staffs the after-hours rotation.
White-label under your brand
Logo, primary color, support email, and custom domain — the MSP’s tenants see a console that reads as the MSP’s own product, not a third-party tool.
Multi-tenant operations console
Per-tenant isolation, a pooled rollup across end customers, per-tenant pricing. One MSP team runs the NOC; every end-customer keeps their own data plane.
Co-marketing and recurring revenue
Nightglass ships with a co-marketing motion and an admin-only whitelabel surface — your own brand, your own pricing, your own renewal.
Pick your persona. Start the deployment.
One autonomous NOC, four landing surfaces. Sign up and one of our engineers will reach out within one business day to scope the surface area you want guarded and the tier that matches it. Most teams land the ~30% operational cost reduction and the ~70% routine-task automation that mature AI-driven NOC deployments are starting to deliver.